feat: care offer for websites, with its price and its limits

What happens after a website is live was one vague sentence about a monthly
fee to be agreed. It is now one clear offer in the website case and in the
questions: 89 EUR per month, cancel monthly, the site runs on servers in
Germany, small changes by email are included, no editing system and no login.
The limits are said as plainly as what is included: the first three months
are part of the project price, anything bigger gets a price first, replies
within two working days, no on-call, and the client can leave with everything.

The decision and the parts that are not on the website (the larger variant,
CMS as an exception, how the sites are served) are in the concept.

Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
This commit is contained in:
2026-10-05 12:21:46 +02:00
co-authored by Claude Opus 5.5
parent 7a71296e6d
commit af66f61c26
6 changed files with 129 additions and 8 deletions
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@@ -88,7 +88,20 @@ Audit of an AI-built codebase, test foundation, mutation baseline, prioritized r
- Sprint: time-boxed package (example 40 h, 3,800 EUR) with a clear scope list. Extra work is a follow-up block, not open scope. 50% at start, 50% at launch.
- Site: static Next.js, no CMS, no server, no database.
- Hosting: managed platform (Cloudflare Pages or Vercel) in my account, flat monthly subscription (example 49-99 EUR) including hosting, SSL, domain renewal at cost, 1 h of changes per month. Deployment: git push builds automatically, client approves via a preview URL by email.
- Care after the launch (owner decision 2026-10-05, replaces the managed-platform idea): one offer,
"Betreuung", 89 EUR per month net, cancel monthly. Hosting on the owner's own servers in Germany (EU
hosting matters to German clients; no Vercel or Cloudflare), domain, security and updates, and small
changes by email (a text, a picture, opening hours; internally about 30 minutes a month). No CMS and no
login for the client. The first three months are included in the project price. Anything bigger (a new
page, a new feature) gets a price first. Reply within two working days, no on-call. The client can leave
and take everything along.
- Larger clients: the same care with all non-editorial changes included, about 250 EUR per month (one
existing client pays 3,000 EUR a year). Offered in the quote, not listed on the website.
- CMS only as an exception and at extra cost (file-based first; Payload only when the site lives on
maintained data such as a product catalogue).
- Operations: serve client sites as static files from one shared web server, not one container per client.
- Not on the website yet: "green hosting". The owner wants it as an argument; state it only once the
provider's proof (renewable energy) is at hand.
- Changes: by email or message, no CMS training.
- Domain: client is the registrant; transfer-out and source handover on request.
- **Email and DNS are out of scope.** Never switch nameservers. Only the two records `A/CNAME` for apex and `www` are changed, after exporting the existing records, and mail delivery is checked afterwards. Mailboxes stay with the client's provider.