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gridpilot.gg/docs/VOICE.md
2025-12-02 00:19:49 +01:00

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GridPilot — Voice & Tone Guide

A calm, clear, confident voice built for sim racers.


1. Core Personality

GridPilots voice is:

Calm

Never loud, never chaotic, never dramatic.

Clear

Short sentences. Direct meaning. Zero fluff.

Competent

We sound like people who know racing and know what matters.

Friendly, not goofy

Approachable and human — without memes, slang, or cringe.

Non-corporate

We avoid startup jargon and “enterprise” tone completely.


2. How GridPilot Sounds

Direct

We make the point quickly. No fillers.

Example:
“Standings updated.”

Minimal

We remove unnecessary words.
Writing should feel clean — like the UI.

Honest

We never overpromise or exaggerate.
GridPilot says what it does, nothing more.

Human

Natural phrasing, like talking to another racer.


3. What We Avoid

Corporate language

“scalable solution,” “empower,” “revolutionize,” “synergy”

Startup hype

“game-changing,” “disruptive,” “next-gen”

Gamer slang

“lets gooo,” “pog,” “EZ clap,” emojis everywhere

Sales pressure

“Sign up now!!! Limited time only!!!”

Over-explaining

No long paragraphs to say something simple.


4. Tone by Context

Landing Page

  • calm
  • confident
  • benefit-focused
  • no hype
  • welcoming

Example:
“League racing should feel organized. GridPilot brings everything into one place.”


In-App UI

  • crisp
  • tool-like
  • neutral
  • small sentences

Examples:
“Race added.”
“Results imported.”
“Penalty applied.”


Notifications

  • non-intrusive
  • soft
  • clear

Examples:
“Your next race is tomorrow.”
“Standings updated.”


Errors

  • helpful
  • steady
  • no blame

Examples:
“Something went wrong. Try again.”
“Connection lost. Reconnecting…”


Emails

  • friendly
  • simple
  • short

Example:
“Your season starts next week. Heres the schedule.”


5. Writing Style Rules

Short sentences

Easy to read. Easy to scan.

Simple verbs

Join, manage, view, race, update.

Active voice

“GridPilot updates your standings.”
Not:
“Your standings are being updated…”

No marketing padding

We never pretend to be bigger than we are.

Every sentence should have purpose

No filler words. No decorative language.


6. Phrases We Like

  • “Everything in one place.”
  • “Your racing identity.”
  • “Clean standings.”
  • “No spreadsheets.”
  • “Race. We handle the rest.”
  • “Built for league racing.”
  • “Clear. Simple. Consistent.”

These reinforce clarity and confidence.


7. Phrases We Never Use

  • “premium experience”
  • “unlock your potential”
  • “cutting-edge AI”
  • “transform the sim racing landscape”
  • “were disrupting the industry”
  • “epic,” “insane,” “crazy good,” etc.

Anything salesy, dramatic, childish, or corporate is banned.


8. Emotional Goals

GridPilot should make people feel:

In control

Information is clear and predictable.

Supported

Admin work is easier. Driver info is organized.

Respected

We never talk down to users.

Focused

The tone keeps attention on racing, not us.

Confident

The platform feels stable and trustworthy.


9. One-line Voice Summary

GridPilot speaks like a calm, competent racer who explains things clearly — never loud, never corporate, never cringe.